Agile Academy

Challenge

The technology division of a large insurance company is changing their operating model towards agile software development practices. Roles, structures and ways of working are adapted based on a blueprint describing the target organization. In total, a couple of thousand people worldwide need to be enabled to understand this future operating model and be upskilled to succeed in their respective jobs.

Approach

Conves supported the conceptual design and implementation of an Agile Academy over a period of 10 months:

Analysis of the skills requirements in the target organization vs. existing agile knowledge
Design of role-specific learning journeys based on modular elements to ensure scalability
Operational end-to-end set-up of the Agile Academy (content, operations, marketing, etc.)
Deployment of skilling analytics to ensure high quality delivery and participant satisfaction
Steering of the go-live and safeguarding of continuous improvement towards positive impact

Impact

Potential Levers

Key Takeaways

The agile transformation is still progressing. Until now, the biggest milestones have been:

> 1.000 participants in 10 different role-specific learning journeys during first 6 months
Average participant satisfaction 4.4/5 and noticeable mindset shift towards agility
Successful handover to internal team, who continue to run the operations