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People and Organization
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Climate Solutions
Global Rollout Up- & Reskilling
How to upskill a global diverse workforce from engineers to sales reps and service technicians towards mastering the energy transition?
Challenge
A global player in climate solutions is currently heavily impacted by the energy transition moving away from fossil-based heating to electrical solutions (e.g., heat pumps). They have established a global up- & reskilling program in support of their transformative strategy. This program targets employees from engineers to sales managers and service technicians in job-specific learning journeys over a period of 6 months.
Approach
Conves has been supporting the global rollout of the program to 13 markets for over 12 months:
- Structuring of an approach to successfully rollout the program market by market
- Global coordination and community engagement to ensure high quality deployment
- Management of content creation with balance between market specifics and global scale
- Development of content for several learning modules and delivery in trainer role
- Set-up of skilling analytics and rigorous follow-up to ensure positive effect of program
Impact
Potential Levers
Key Takeaways
The targeted up- and reskilling program is still ongoing. Major achievements to date have been:
- > 25 Job-specific learning learning journeys live in 13 markets with >1.000 participants
- Uplift in technical and methodological skills as well as learning culture measurable
- Enablement of team to continue upskilling activities without external support
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